How it works

Four steps, no surprises, and the cost agreed with you before anyone opens your device. Here is exactly what happens from the moment you land on this site.

  1. 01

    Choose your device

    Search by model name or number, or browse by brand. We list 57 models across 11 brands, and if yours is not there you can pick “Other” and we identify it during diagnosis.

    • Type-ahead search matches model names, aliases and model codes
    • No account or personal details needed at this stage
    • Unlisted devices still get a manual quote
  2. 02

    Select your repair

    Pick the fault. You see how long the repair takes and how long it is covered, plus your choice of original, premium or standard parts. For the cost, message us on WhatsApp.

    • Cost agreed with you before any work starts
    • Compare part grades side by side before deciding
    • Add up to four repairs to a single visit
  3. 03

    Book your appointment

    Choose a store visit, doorstep pickup or an at-home repair, then pick a two-hour window up to three weeks ahead. Slots show live availability, so you never book a time that is already full.

    • Live slot capacity — no double bookings
    • Same-day slots available with 90 minutes notice
    • Free to reschedule or cancel at any point
  4. 04

    Get your phone fixed

    A certified technician does the work and runs a 30-point quality check. Track each stage online with your repair ID, then pay only once the device is back in your hands and working.

    • Free diagnosis and a firm quote before anything is opened
    • 30-point functional check before handover
    • Warranty starts the day you get the device back
Your options

Three ways to have it repaired

Same technicians, same parts, same warranty. Only the convenience changes.

  • Store Visit

    Walk into your nearest MyMobiFix service centre. Most repairs done while you wait.

  • Pickup & Delivery

    We collect your device, repair it at our lab and deliver it back to your door.

  • At-Home Repair

    A certified technician repairs your device in front of you, at your address.

While we have your device

Every stage, visible to you

Your repair moves through seven tracked stages. You can see which one it is at, at any time, with just your repair ID and phone number.

  1. 01

    Booking Received

    We have your request and are confirming your appointment slot.

  2. 02

    Device Received

    Your device is with our technician and logged into our system.

  3. 03

    Diagnosis

    We are running a full diagnostic to confirm the fault and final cost.

  4. 04

    Repair In Progress

    Your repair is underway. Parts are being fitted and tested.

  5. 05

    Quality Check

    A 30-point check confirms every function works before handover.

  6. 06

    Ready for Pickup / Delivery

    Your device is repaired, checked and ready to come back to you.

  7. 07

    Completed

    Repair complete and device returned. Your warranty starts today.

Start your bookingTrack an existing repair