How it works
Four steps, no surprises, and the cost agreed with you before anyone opens your device. Here is exactly what happens from the moment you land on this site.
- 01
Choose your device
Search by model name or number, or browse by brand. We list 57 models across 11 brands, and if yours is not there you can pick “Other” and we identify it during diagnosis.
- Type-ahead search matches model names, aliases and model codes
- No account or personal details needed at this stage
- Unlisted devices still get a manual quote
- 02
Select your repair
Pick the fault. You see how long the repair takes and how long it is covered, plus your choice of original, premium or standard parts. For the cost, message us on WhatsApp.
- Cost agreed with you before any work starts
- Compare part grades side by side before deciding
- Add up to four repairs to a single visit
- 03
Book your appointment
Choose free pickup and drop or a free at-home repair, then pick a two-hour window up to three weeks ahead. Slots show live availability, so you never book a time that is already full.
- Live slot capacity — no double bookings
- Same-day for most repairs
- Free to reschedule or cancel at any point
- 04
Get your phone fixed
A technician does the work and runs a 30-point quality check. Track each stage online with your repair ID, then pay only once the device is back in your hands and working.
- Free diagnosis and a firm quote before anything is opened
- 30-point functional check before handover
- Warranty starts the day you get the device back
Two free ways to have it repaired
Same technicians, same warranty, no visit fee. Only the convenience changes.
Pickup & Delivery
We collect your device, repair it and deliver it back to your door. No pickup or delivery fee.
At-Home Repair
A technician repairs your device at your home or office. No visit fee.
Every stage, visible to you
Your repair moves through seven tracked stages. You can see which one it is at, at any time, with just your repair ID and phone number.
- 01
Booking Received
We have your request and are confirming your appointment slot.
- 02
Device Received
Your device is with our technician and logged into our system.
- 03
Diagnosis
We are running a full diagnostic to confirm the fault and final cost.
- 04
Repair In Progress
Your repair is underway. Parts are being fitted and tested.
- 05
Quality Check
A 30-point check confirms every function works before handover.
- 06
Ready for Pickup / Delivery
Your device is repaired, checked and ready to come back to you.
- 07
Completed
Repair complete and device returned. Your warranty starts today.