Track your repair

No app, no account, no chasing anyone for an update. Your repair ID and phone number show you exactly where your device is.

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What each stage means

  1. 01

    Booking Received

    We have your request and are confirming your appointment slot.

  2. 02

    Device Received

    Your device is with our technician and logged into our system.

  3. 03

    Diagnosis

    We are running a full diagnostic to confirm the fault and final cost.

  4. 04

    Repair In Progress

    Your repair is underway. Parts are being fitted and tested.

  5. 05

    Quality Check

    A 30-point check confirms every function works before handover.

  6. 06

    Ready for Pickup / Delivery

    Your device is repaired, checked and ready to come back to you.

  7. 07

    Completed

    Repair complete and device returned. Your warranty starts today.